Incidents & RIDDOR
When something happens, the record matters
A mobile-first report form for the first ten minutes, a guided RIDDOR screen with the statutory clocks watched for you, and a versioned investigation that ends in signed-off findings and real corrective actions.
Included free — like the rest of the platform.
How it works
- 1
Report it fast
A form built for the moment itself: what happened, who was involved, how bad it looks. Drafts survive a dropped signal, and photos and evidence attach from the scene.
- 2
Triage it
Confirm the details for the incident kind — injury, near miss, dangerous occurrence, ill health and more — set the severity, and record injured persons, their injuries and lost time. Sensitive kinds stay confidential: counted in the numbers, readable only by those who should.
- 3
Screen for RIDDOR
A guided screen walks the reportability question — including the categories that must be reported without delay, deaths and specified injuries among them — and a negative determination is still a record. For the written-report routes, the 10- or 15-day clock is tracked: warnings before the deadline, escalation past it, and submission freezes the determination.
- 4
Investigate and sign off
Versioned investigations with findings, causes and evidence. Sign-off is separated by duty — the approver cannot be the person who led or submitted — and approved revisions freeze. Reopening writes revision n+1; it never edits what was approved.
- 5
Close the loop
Findings generate actions exactly once, each with an owner and due date set at approval. An effectiveness review lands about 90 days later — and "not effective" reopens the incident rather than filing it.
What it does
Eight incident kinds
Injury, near miss, dangerous occurrence, ill health, property damage and more — each with the details form it actually needs.
Lost-time tracking
Per-person injury records and absences, with the over-7-day calculator that automatically re-screens RIDDOR when an absence crosses the line.
RIDDOR deadline watch
Warnings as the deadline approaches and escalation once it passes — checked every 15 minutes, not once a night.
Confidential kinds
Sharps and violence & aggression default to confidential: present in every count, readable by no one who should not — enforced on search, exports and the AI assistant too.
Separated-duty investigations
The approver cannot be the investigator. Where no independent approver exists, a sole-manager override is possible — with a logged justification.
Alerts and chases
Site-scoped managers are alerted when an incident is reported; owners get one daily email covering everything they owe — and silence when there is nothing.
The RIDDOR engine
Reportability is a legal determination with a statutory clock. Here it is not a diary entry — it is watched.
- 10- and 15-day deadlines computed from the incident facts
- An absence crossing seven days triggers an automatic re-screen
- Closure is blocked until the determination is discharged
Guides for this module
Record an incident
Capture what happened while it is fresh — people, injuries, evidence — with a form built for a phone at the scene.
6 min read
Screen an incident for RIDDOR
A guided screen for the reportability decision, with the statutory clocks tracked and chased for you.
5 min read
Run and sign off an investigation
A versioned investigation with findings that become actions — approved by someone who did not write it.
7 min read
Works with
Hazards & observations
Anyone can report what they see — from a QR code, no login — and it lands somewhere it gets dealt with.
Actions
One board for everything that must get done — wherever it was raised, whoever owes it.
Risk assessments
The HSE five-step method as a working editor — signed, versioned, acknowledged by the people it protects.